RACHEL POONSIRIWONG / RACHELPYW@GMAIL.COM
1. ADAPTIVE WELLNESS ALLY, 2. SCALE AI 3, SYNAPTIC ANIMISM 4. CYBERNETIC FAUNA 5. MICROSOFT TEAMS
microsoft teams:
co-creating safety with students
How can tech-enabled, collaborative interfaces evolve to be safer for students?
As part of Microsoft’s Garage internship, I collaborated with seven engineers to design and prototype an anti-harassment feature for Microsoft Teams, aimed at creating safer, more inclusive educational environments. The system empowers students to flag inappropriate messages anonymously, while administrators manage, review, and escalate reports through intuitive workflows tailored for both desktop and mobile platforms.
Grounded in interview insights and co-creation with 37 students, educators, and administrators, I developed user-centric workflows that balance privacy, accountability, and empathy. The solution includes dynamic message categorization, automated error handling, and educational resources for offenders and victims, ensuring a holistic approach to digital safety.
This project highlights how AI and design can address safety and cultural sensitivity, integrating seamlessly into Microsoft Teams to foster trust and inclusivity in diverse learning spaces. It reflects a deep commitment to using technology as a collaborator in creating respectful and supportive digital ecosystems.